Cancellation Policy & Payment Terms

• All travel packages displayed on our website are indicative only and designed to provide customers with a general overview of potential travel experiences.  

• The itineraries, pricing, and descriptions shown are for informational purposes and to help customers conceptualize possible travel options.  

• All details including destinations, day-wise itineraries, accommodation, transportation, and activities are subject to availability and confirmation at the time of booking.  

• To proceed with any booking, customers must contact our office directly to receive a personalized and current quotation.  

• Customers have the right to request modifications to any itinerary based on their preferences, interests, and requirements before final confirmation, subject to availability of services.  

• We reserve the right to adjust itineraries based on operational requirements, seasonal conditions, unforeseen circumstances, or availability of services.  

• Only the most recent itinerary provided by our office shall be considered valid, superseding any previous versions or website information.  

• Tour programs will be confirmed only upon receipt of full payment covering the tour cost and all applicable taxes based on the final confirmed itinerary.  

• ICL assumes responsibility only for confirmed packages that have been finalized, paid for, and officially communicated to the client.  

• Details regarding payment schedules, cancellation policies, and refund procedures will be specified in your final quotation.  

• Information published on the website cannot be used as the basis for disputes or claims. Only the final written confirmation from our office constitutes a binding agreement.  

• Customers must directly contact our office to receive their final, personalized itinerary confirmation and official quotation.  

• We reserve the right to update these terms and conditions without prior notice. The terms applicable to your booking will be those in effect at the time of your final confirmation.  

• By proceeding with a booking request based on any package displayed on our website, customers acknowledge understanding that:  

  ○ Website information is preliminary and subject to change  
  ○ Final arrangements will be determined through direct communication with our office  
  ○ No binding agreement exists until a final quotation is issued and payment is received  
  ○ These terms and conditions form part of the agreement between the customer and ICL  

For more details and price quotes and bookings, please submit the booking request form or contact our office via E-mail: support@icltours.com or 0487-2332250.

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